Effective Date: September 26, 2024
Welcome to Flowers by Chloe´ ("we", "us", "our"). These Terms of Service ("Terms") govern your use of our website, services, and any interactions with Flowers by Chloe´, whether online or offline. By accessing or using our website, purchasing products, or engaging with us in any way, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.
1. General Terms By using our services, you agree to comply with all applicable laws and regulations. You must be at least 18 years of age or the legal age of majority in your jurisdiction to place orders with Flowers by Chloe´. If you are under 18, you may use our website only with the involvement of a parent or guardian.
2. Products and Services Flowers by Chloe´ offers floral arrangements, gifts, and related products for sale. All products are subject to availability. Due to the seasonal nature of flowers, some items may not be available at all times. We reserve the right to substitute flowers of equal or greater value without prior notice.
- Custom Arrangements: Each floral arrangement is unique and may vary from the photo pictured on our website. The photo pictured is just a representation of an arrangement and is not necessarily what you will receive. Please call to specify your preferences at (912) 538-1116.
3. Pricing and Payments All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to modify prices at any time. Prices for products and services include applicable sales taxes unless otherwise specified.
We accept major credit cards and other payment methods via our secure online payment system. By providing payment information, you warrant that the payment information is valid, and you authorize us to charge the applicable amount to your chosen payment method.
- Refunds and Cancellations: Due to the perishable nature of flowers, all sales are final, and refunds will not be issued for floral products. In the event of a damaged product or delivery error, please contact us within 24 hours of receipt, and we will address the issue appropriately. Cancellations for non-perishable items must be made before the item is shipped.
4. Shipping and Delivery We offer shipping and local delivery services for our products. Shipping rates and delivery fees are calculated at checkout. Please note the following:
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Delivery: We deliver to addresses within the United States, and some international shipping options may be available upon request. Delivery times may vary based on location and availability. Flowers by Chloe´ is not responsible for delivery delays caused by circumstances beyond our control (e.g., weather, carrier delays).
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Shipping: For shipped products, we use third-party carriers such as USPS, UPS, or FedEx. Shipping times are estimates and may be subject to change. We are not responsible for delays caused by the shipping carrier.
5. Privacy Policy Your privacy is important to us. By using our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. We use tracking technologies such as cookies and pixels for analytics and marketing purposes, including via platforms such as Google, Facebook/Instagram, and Klaviyo. You can learn more about how we collect and use your information by reviewing our Privacy Policy.
6. Intellectual Property All content, images, designs, and trademarks on the Flowers by Chloe´ website are the intellectual property of Flowers by Chloe´ or its licensors. You may not use, reproduce, modify, or distribute any content from our website without our prior written permission.
7. User-Generated Content We may allow you to submit reviews, comments, or other content on our website or social media channels. By submitting content, you grant Flowers by Chloe´ a worldwide, royalty-free, perpetual, and non-exclusive license to use, modify, display, and distribute your content in connection with our business. You represent that your content does not infringe any third-party rights and that you have the legal right to submit it.
8. Limitation of Liability To the fullest extent permitted by law, Flowers by Chloe´, its owners, employees, and affiliates will not be liable for any damages of any kind arising from the use of our website, products, or services, including, but not limited to, direct, indirect, incidental, punitive, or consequential damages. This includes, but is not limited to, loss of profits, data, or other intangible losses.
In no event shall our liability exceed the amount you paid for the product or service that gave rise to the claim.
9. Indemnification You agree to indemnify and hold Flowers by Chloe´, its owners, employees, and affiliates harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of our website, products, or services or your violation of these Terms.
10. Third-Party Links Our website may contain links to third-party websites or services that are not owned or controlled by Flowers by Chloe´. We are not responsible for the content or practices of any third-party websites. Accessing these third-party sites is at your own risk, and we encourage you to review their terms and policies.
11. Governing Law These Terms and any disputes arising from your use of our website or services shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles.
12. Changes to These Terms We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of our website or services following any changes to these Terms constitutes your acceptance of the modified Terms.
13. Termination We reserve the right to terminate or suspend your access to our website or services, without notice, for any reason, including violation of these Terms.
14. Contact Information If you have any questions about these Terms or your use of our website and services, please contact us at:
Flowers by Chloe´
Email: flowersbychloe24@gmail.com
Phone: (912) 538-1116
Address: 201 NW Main St, Vidalia, GA 30474
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.